This past Saturday, my husband and I attended the Help for Homeowners Community Event that I referred to in this post. The event took place at the Minneapolis Hilton. We got there at around 10 a.m., and a lot of people were there already. When I saw how many people were there, I couldn’t help but feel sad. I even felt myself choke up, because I was thinking about the emotions that everyone must be going through as they worried about losing their homes.
As we entered the event, volunteers wearing blue shirts guided people along. Mortgage lenders had individual tables set up. Fannie Mae and Freddie Mac also had tables. Participants went to their mortgage lender’s table and got a ticket. Their tickets had the mortgage lender’s name and a number on them. From there, the participants were led into another room, where they sat and listened to different speakers talking about loan modifications and FHA loans. Volunteers would come into the room and call out the names of mortgage lenders and a number, and then the homeowners with the corresponding tickets were brought into another room; a room full of tables. In that room, homeowners sat at a table, face-to-face, with someone from their mortgage bank.
Many homeowners who have been trying to obtain assistance under the Making Home Affordable plan have had difficulty reaching people at their banks over the phone. This event gave homeowners an opportunity to talk face-to-face with a real person from their bank. This was a great opportunity for many people. I hope that, after this event, the mortgage banks are able to help the people they met with so that their homes can be saved.